Seeking Sanity

The subject line of her email said "Seeking Sanity: How to Develop your Teflon technique." Does anyone have tips on growing a thick skin? She knows she needs to let things bounce off her, but how does she stop reacting and become rubber? Aren't you supposed to react?

She visualizes the column of air inside her that made her feel stong yesterday (yesterday's 5 minute self-improvement mini-movement.)

Barbed words fly
toward the swirling column
now a whirling white tornado.
The words scream
"Ting!"
They careen away at odd angles
off the twirling furious edges
of her cylinder,
ninja stars
ricochet
like gangsta bullets
in a bad part of town.
Well this can't be the technique,
she thinks.